At Grubdash, we strive to provide our customers with a seamless and satisfying shopping experience. However, we understand that there may be times when you need to cancel an order. Please review our cancellation policy below:
Order Cancellation:
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Orders can be cancelled within 12 hours of placing them or before they are dispatched from our facility, whichever comes first.
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Once an order has been shipped, it cannot be cancelled.
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To cancel your order, please contact our customer support at +91 93712 07783.
Refund for Cancelled Orders:
If your cancellation request is approved, the refund (if prepaid) will be processed within 5–7 business days to your original payment method.
No cancellation charges are applied if the request is made within the allowed time frame.
Grubdash Rights:
Grubdash reserves the right to cancel any order in case of:
Product unavailability
Payment issues
Suspected fraudulent activity
We appreciate your understanding and support. For any queries, feel free to reach out to our customer care team.